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RANCH VISITOR POLICY

Big Dog Ranch Rescue Inc. 

Welcome​ to Big Dog Ranch Rescue!

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Thank you for visiting our Ranch and supporting our mission to rescue, rehabilitate, and rehome dogs in need. We are committed to providing a safe, healthy, and low-stress environment where our dogs can heal and prepare for their forever homes.

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To protect the well-being of our animals, visitors, volunteers, and staff, we ask that all guests comply with the following Visitor Policy while on the property.

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By entering the Big Dog Ranch Rescue property, you agree to follow this Visitor Policy. Failure to comply with these guidelines may result in removal from the property.

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By entering the Big Dog Ranch Rescue property, you agree to follow this Visitor Policy. Failure to comply with these guidelines may result in removal from the property.

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Hours of Operation

Ranch Hours
10:00 AM – 5:00 PM
Seven Days a Week

Adoption Hours
10:00 AM – 5:00 PM
Seven Days a Week

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Visitor Guidelines

To help maintain a calm and safe environment for our rescue dogs:

  • All visitors must check in upon arrival.

  • Children under the age of 16 must be accompanied and supervised by a responsible adult at all times.

  • Please walk while on the property. Running, shouting, horseplay, or disruptive behavior may frighten or overstimulate the dogs.

  • Follow all posted signs and staff instructions.

  • Remain in designated visitor areas unless accompanied by a staff member.

  • Certain areas of the Ranch are restricted to protect animals receiving medical treatment, behavioral rehabilitation, quarantine, or decompression.

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Meeting the Dogs

Our dogs are at different stages of recovery and rehabilitation.

To ensure their safety and yours:

  • Do not enter kennels, play yards, or animal enclosures unless instructed or accompanied by a staff member.

  • Ask a team member before interacting with any dog.

  • Some dogs may not be available for public interaction due to medical treatment, behavioral training, quarantine, or decompression.

  • Treat every animal with kindness, patience, and respect.

  • Do not open kennel doors.

  • Do not remove dogs from designated areas.

  • Do not feed treats, food, or medications without staff approval.

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Outside Pets & Service Animals

For the protection of our rescue animals:

  • Personal pets are not permitted on the property unless they are scheduled for an approved meet-and-greet.

  • Service animals that are individually trained to perform tasks for a person with a disability are welcome in accordance with applicable law.

  • Service animals must remain under the handler's control at all times and may be restricted from certain animal-care areas when necessary to protect the health and safety of rescue animals.

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Health & Safety

For everyone's safety:

  • Wash or sanitize your hands before and after handling animals.

  • Visitors who are feeling ill should postpone their visit.

  • Smoking, vaping, alcohol, marijuana, illegal drugs, and other intoxicating substances are prohibited anywhere on the property.

  • Closed-toe shoes are strongly recommended.

  • During disease outbreaks or as otherwise directed by staff, visitors may be required to follow additional biosecurity procedures, including hand sanitation or foot sanitizing stations.

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Adoption Visits

Our Adoption Counselors are available daily from 10:00 AM to 5:00 PM to help match families with the right dog.

Please be prepared to:

  • Present a valid government-issued photo ID.

  • Discuss your home environment, lifestyle, and previous pet experience.

  • Provide landlord approval if renting, when applicable.

  • Have all household members meet the dog before adoption whenever possible.

Submitting an adoption application does not guarantee adoption. Our goal is to make the best possible match for both the dog and the adopter.

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Photography & Social Media

Personal photography for non-commercial use is welcome.

Please:

  • Avoid using flash photography around the animals.

  • Do not photograph restricted areas, veterinary treatment areas, or staff-only operations without permission.

  • Be respectful of other visitors, adopters, volunteers, and staff when taking photographs or videos.

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Donations

We gratefully accept donations of supplies and monetary gifts that directly support the care of our rescue dogs.

Please check with a staff member before dropping off donated items.

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Accessibility

Big Dog Ranch Rescue is committed to providing reasonable accommodations for visitors with disabilities.

If you require assistance during your visit, please notify a staff member.

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Assumption of Risk

While Big Dog Ranch Rescue takes reasonable precautions to provide a safe environment, animals are inherently unpredictable.

By entering the property and voluntarily interacting with animals, visitors acknowledge and voluntarily assume all inherent risks associated with those interactions, including but not limited to:

  • Scratches

  • Bites

  • Falls

  • Allergic reactions

  • Property damage

  • Other injuries that may occur while visiting the Ranch

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Visitor Responsibility

Visitors are responsible for their own conduct and the conduct of any children or individuals under their supervision.

Visitors agree to follow all posted signs, staff instructions, and this Visitor Policy while on the property.

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Weapons Policy

Firearms, weapons, and other dangerous items are prohibited on the property except as permitted by applicable law.

Big Dog Ranch Rescue reserves the right to establish and enforce reasonable safety measures consistent with applicable law to protect the animals, visitors, volunteers, and staff.

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Emergency Procedures

In the event of an emergency, visitors must immediately follow all instructions provided by Big Dog Ranch Rescue personnel.

Failure to comply with emergency instructions may result in removal from the property.

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Right to Restrict Access

To protect the health, safety, and welfare of the animals, staff, volunteers, and visitors, Big Dog Ranch Rescue reserves the right, in its sole discretion, to:

  • Refuse admission.

  • Restrict access to portions of the property.

  • Modify operating hours.

  • Limit or cancel visitor access.

  • Remove any visitor from the property.

  • Revoke visitation privileges at any time.

Visitors may not:

  • Enter areas marked "Restricted," "Staff Only," "Under Quarantine," or otherwise closed to the public.

  • Cross caution tape or barriers.

  • Open kennel doors.

  • Remove animals from designated areas.

  • Feed food or treats without staff approval.

  • Engage in unsafe, disruptive, abusive, threatening, or inappropriate behavior.

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Animal Welfare

The welfare of our rescue dogs is our highest priority.

Every visitor plays an important role in creating a calm, respectful, and healing environment where dogs can recover, build confidence, and find loving forever homes.

Thank you for helping us provide compassionate care for every dog entrusted to Big Dog Ranch Rescue.

We appreciate your support and hope you enjoy your visit!

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